Last updated: 08/26/2024
Hope Aid Network (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website hopeaidnetwork.com (“Site”) and use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, add a listing, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, and any other details you choose to provide.
We also collect information automatically through your use of the Site, such as your IP address, browser type, operating system, and browsing behavior. This information is collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process your requests, such as creating an account or adding a listing
- Communicate with you about your account, listings, and other services
- Send you updates, newsletters, and promotional materials (if you have opted in to receive them)
- Analyze site usage and trends to improve user experience
3. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Information related to listings may be retained longer to maintain accurate records unless you request its removal.
4. Who We Share Your Data With
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as website hosting, data analysis, payment processing, and customer service.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a legal process, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your data.
6. Your Rights
You have the right to access, correct, update, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails you receive.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our Site.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our Site with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@hopeaidnetwork.com.